Sree Nandaka Advanced Surgery Hospital is a healthcare establishment providing consultation, diagnostic guidance, surgical evaluation, and treatment-related services in areas including but not limited to:
Laparoscopic surgery
Hernia treatment
Piles, fissure, fistula and colorectal conditions
Varicose veins
Endometriosis and related gynaecological conditions
Reproductive health-related surgical care
Cosmetic gynaecology
Digestive system, urinary, excretory and other surgical conditions
Other services displayed on the website from time to time
Information available on this website is intended to help patients understand available healthcare services and make informed decisions. It should not be treated as a substitute for direct consultation, diagnosis, medical examination, emergency care, or professional medical advice.
This website is provided for:
General healthcare awareness
Patient education
Information about doctors, facilities, services and procedures
Appointment enquiry and contact support
Sharing hospital-related updates, blogs, videos, testimonials and educational content
Providing basic guidance on how to reach or contact the hospital
The website does not provide final diagnosis, emergency medical care, prescription, surgery approval, or guaranteed treatment outcomes.
This website, enquiry form, WhatsApp, email, social media, and online appointment system are not meant for medical emergencies.
For medical emergencies, serious symptoms, severe pain, bleeding, breathing difficulty, loss of consciousness, trauma, sudden swelling, high fever, suspected surgical emergency, pregnancy-related emergency, or any life-threatening condition, please immediately:
Visit the nearest emergency department, or
Call local emergency services, or
Directly contact the hospital by phone, if appropriate.
Online responses may be delayed due to working hours, doctor availability, network issues, staff workflow, or technical reasons. Do not wait for an online response in emergency situations.
All content on this website, including text, images, videos, blogs, procedure descriptions, FAQs, testimonials, infographics and social media-linked content, is for general information and patient education only.
The content should not be considered as:
Medical diagnosis
Medical prescription
Individual treatment plan
Surgical recommendation
Emergency advice
Guarantee of cure
Replacement for consultation with a qualified medical practitioner
Every patient’s condition is different. Treatment depends on clinical examination, investigations, medical history, risk factors, age, co-morbidities, diagnosis, doctor’s assessment and patient consent.
Use of this website, reading content, submitting an enquiry, chatting online, calling the hospital, or receiving a general response from staff does not automatically create a doctor–patient relationship.
A doctor–patient relationship is established only when:
The patient consults an authorised doctor of the hospital,
The doctor evaluates the patient’s condition,
Required medical history and examination are completed,
Consent and documentation requirements are followed, and
The doctor agrees to provide care within professional and legal standards.
Appointment booking through the website, phone, WhatsApp, email, third-party platform or social media is subject to:
Doctor availability
Hospital working hours
Emergency cases
Operation theatre schedule
Prior appointments
Administrative confirmation
Changes due to unavoidable medical or operational reasons
A requested appointment is not confirmed until the hospital confirms it through phone, message, email or other official communication.
The hospital reserves the right to reschedule, delay, cancel or modify appointments due to clinical emergencies, doctor unavailability, surgery schedule changes, public holidays, technical issues, or other reasonable causes.
Patients may be required to provide correct and complete information, including:
Name
Age/date of birth
Gender
Phone number
Address
Email ID
Medical history
Current symptoms
Previous reports
Current medicines
Allergies
Pregnancy status, where applicable
Insurance or payment details, where applicable
Emergency contact details
Patients are responsible for ensuring that the information provided is accurate, complete and updated.
Wrong, incomplete, hidden or misleading medical information may affect diagnosis, treatment, surgical planning, anaesthesia safety, billing, insurance processing, discharge planning and overall care.
Final treatment advice will be given only after clinical evaluation by a qualified doctor.
The doctor may recommend:
Physical examination
Blood tests
Imaging
Endoscopy/colonoscopy or other procedure, if clinically required
Specialist referral
Conservative management
Medical treatment
Surgery
Emergency admission
Follow-up review
Lifestyle modification
The hospital and doctor reserve the right to decline or postpone a procedure if it is not medically appropriate, if required investigations are incomplete, if patient consent is not available, if patient condition is unsafe for the planned procedure, or if the requested service is outside the hospital’s scope.
Medical and surgical outcomes vary from person to person.
The hospital does not guarantee:
Cure of any disease
Pain-free outcome in every patient
Scar-free result
No recurrence
No complications
Fixed recovery timeline
Same outcome as another patient
Same result as shown in testimonials, videos, images or case examples
Factors such as age, disease severity, lifestyle, body weight, co-existing illness, diabetes, smoking, immunity, wound healing, infection risk, post-operative care, follow-up compliance and individual body response can influence results.
Website phrases such as “advanced”, “minimally invasive”, “faster recovery”, “precision”, “laser”, “laparoscopic”, “modern”, “specialist”, “expert care” or similar expressions should be understood as general service descriptions and not as guaranteed results.
Testimonials, reviews, videos, written feedback, patient stories and before/after references are based on individual patient experiences.
They are shared only for informational and awareness purposes, subject to applicable consent and privacy requirements.
Please note:
Results may vary from person to person.
Testimonials do not guarantee similar results.
Patient stories are not medical advice.
The hospital may moderate, edit or remove testimonials for privacy, clarity, legal, ethical or compliance reasons.
No testimonial should be treated as a replacement for consultation with a qualified doctor.
Images, graphics, animations, procedure visuals, body diagrams, surgical illustrations, icons, videos and stock visuals on the website may be used for educational, representational or design purposes.
They may not always show the exact patient, exact procedure, exact equipment, exact surgical step, exact disease stage, exact hospital room or actual clinical outcome.
Medical visuals are simplified to improve patient understanding and should not be used for self-diagnosis.
Users may read and share website links for personal, non-commercial, educational purposes.
However, no person may copy, reproduce, modify, download, scrape, republish, translate, sell, commercially exploit, misuse, misrepresent or distribute website content without written permission from Sree Nandaka Advanced Surgery Hospital.
This includes:
Text
Images
Videos
Logos
Doctor profiles
Procedure descriptions
Blog content
Testimonials
Graphics
Layouts
Website design
Branding elements
Medical knowledge, hospital services, technology, doctor availability, treatment protocols, pricing, insurance tie-ups, timings and legal requirements may change.
The hospital may update, modify, remove or replace website content at any time without prior notice.
Website content may occasionally contain typographical errors, outdated information, broken links, incomplete details or third-party technical issues. The hospital will try to correct such issues when noticed, but does not guarantee that all website content is always complete, current or error-free.
The hospital intends to provide information in a responsible, ethical and patient-friendly manner.
The website should not be interpreted as:
Direct solicitation of patients
Misleading advertisement
Guaranteed cure claim
Unethical comparison with other doctors/hospitals
Promotion of unnecessary medical procedures
Replacement for informed medical consultation
Under current Indian medical ethics framework, the 2023 NMC Professional Conduct Regulations were held in abeyance and the Indian Medical Council Professional Conduct, Etiquette and Ethics Regulations, 2002 were adopted/effective by NMC; these regulations restrict unethical direct/indirect solicitation of patients by physicians, groups or institutions. (NMC)
The hospital shall comply with applicable central/state healthcare registration, clinical establishment, patient safety, record maintenance, consent, display, billing and operational requirements as applicable to Telangana and the hospital’s category of establishment.
The Clinical Establishments framework in India is meant to regulate clinical establishments and prescribe minimum standards for facilities and services. (India Code)
Wherever applicable, the hospital may display or provide information such as:
Registration details
Available services
Consultation process
Basic service/package information
Patient rights and responsibilities
Grievance contact details
Billing and refund process
Discharge process
Medical record request process
Emergency handling and referral process
Sree Nandaka Advanced Surgery Hospital aims to align its patient communication and care processes with patient safety, dignity, privacy, education and rights-based care principles.
NABH Hospital Accreditation Standards 6th Edition, January 2025, include chapters such as Patient Rights and Education, Infection Prevention and Control, and Patient Safety and Quality Improvement. (NABH) NABH patient-rights principles require that patient rights and responsibilities are defined, informed to patients, and protected by staff. (CAHO)
Patients have the right to:
Be treated with dignity and respect
Receive care without discrimination
Privacy during consultation, examination and treatment
Confidentiality of medical records and communication
Information about diagnosis, proposed treatment, benefits, risks and alternatives
Ask questions and receive understandable information
Informed consent before procedures, surgery, anaesthesia and high-risk care
Refuse treatment, subject to medical, legal and documentation requirements
Seek a second opinion
Receive information about expected costs, billing and payment process
Receive discharge summary and relevant medical records as per hospital policy and law
Raise complaints or grievances
Be informed about patient responsibilities
Receive safe and appropriate care within the hospital’s scope
Patients and attendants are expected to:
Provide accurate and complete medical information
Follow hospital rules and safety instructions
Respect doctors, nurses, staff, other patients and hospital property
Avoid abusive, violent, threatening or disruptive behaviour
Follow appointment, admission, discharge and billing processes
Ask questions if they do not understand medical advice
Give informed consent only after understanding the explanation
Follow prescribed medicines, diet, wound care, follow-up and lifestyle advice
Inform the doctor about allergies, pregnancy, current medicines, previous surgeries and existing diseases
Not record, photograph or film doctors, staff, patients or hospital areas without permission
Not misuse prescriptions, reports, certificates or hospital documents
Pay applicable charges as per agreed billing policy
Cooperate during insurance/cashless documentation, where applicable
For examinations, procedures, surgery, anaesthesia, admission, investigations, teleconsultation, photography, video recording, testimonials, use of anonymised data, or sharing records with insurance/TPA/referral doctors, separate consent may be required.
Consent may include information about:
Diagnosis or suspected diagnosis
Nature of procedure
Benefits
Risks and complications
Alternatives
Expected recovery
Possibility of conversion from laparoscopic to open surgery, where applicable
Anaesthesia risks
Blood transfusion, where applicable
Implant/mesh/device use, where applicable
Costs and package limits
Need for follow-up
Consequences of refusal or delay
Consent may be written, digital, recorded or otherwise documented as permitted by law and hospital policy.
If the hospital provides teleconsultation or online medical guidance, it will be subject to applicable Indian telemedicine guidelines and professional standards.
The Telemedicine Practice Guidelines in India recognise modes such as video, audio and text communication and require appropriateness of telemedicine, identification of the registered medical practitioner and patient, and suitable technology/mode for consultation. (nmcn.in)
Teleconsultation may not be suitable for every condition. The doctor may advise in-person consultation, physical examination, tests, hospital visit, emergency care or referral.
Online consultation may be limited by:
Quality of information shared by patient
Absence of physical examination
Image/video clarity
Network problems
Emergency severity
Legal limitations
Patient location
Availability of previous medical records
Medicines should be taken only as advised by a qualified doctor after appropriate consultation.
Patients must not use website content, videos, blogs, comments, testimonials or social media posts for self-medication.
The hospital is not responsible for harm caused due to:
Self-medication
Ignoring medical advice
Stopping medicines without doctor guidance
Using old prescriptions
Sharing prescription with another person
Buying medicines from unauthorised sources
Using alternative remedies without informing the doctor
Delay in visiting the hospital despite worsening symptoms
Any price, package, estimate, discount, offer, free consultation campaign or cost information displayed on the website, advertisement, social media, phone call or message is indicative unless formally confirmed by the hospital.
Final cost may vary based on:
Doctor consultation
Diagnosis
Investigations
Surgery type
Anaesthesia
OT charges
Room category
Duration of stay
Medicines and consumables
Implants, mesh, staplers, laser fibre or special devices
ICU requirement
Complications
Additional procedures
Insurance/TPA rules
Government taxes, where applicable
Patients should request a written estimate or package explanation before admission/procedure wherever applicable.
Payments may be accepted through cash, card, UPI, bank transfer, insurance, TPA, or other approved modes.
Billing and refund will be governed by hospital policy, package terms, insurance terms and applicable law.
Refund may not be available for:
Completed consultations
Completed investigations
Used medicines/consumables
Completed procedures
Administrative charges
Third-party charges
Non-refundable package components
Services already rendered
Any advance amount, cancellation amount, package adjustment or refund will be processed as per hospital policy and documented billing records.
Insurance or cashless treatment facility, if available, depends on:
Insurance company approval
TPA approval
Policy terms
Waiting periods
Exclusions
Pre-authorisation
Medical necessity
Room eligibility
Package limits
Co-pay and deductions
Patient documentation
Final claim approval
The hospital may assist with documentation, but does not guarantee insurance approval, cashless approval, claim settlement, reimbursement amount or claim timeline.
Patients are responsible for understanding their policy terms and paying non-payable or rejected amounts.
The hospital may maintain medical records in physical and/or digital form as required by law, medical ethics, hospital SOP and accreditation requirements.
Medical records may include:
Registration details
Consultation notes
Consent forms
Prescriptions
Investigation reports
OT notes
Anaesthesia notes
Nursing notes
Discharge summaries
Billing records
Insurance documents
Follow-up notes
Patients may request copies of records as per hospital policy and applicable law. Identity verification and authorised consent may be required before sharing records.
By using the website or hospital services, you may provide personal and medical information. Such information may include personal data and sensitive health-related information.
India’s Digital Personal Data Protection Act, 2023 governs processing of digital personal data for lawful purposes, recognising both individual data protection rights and lawful processing needs. (MeitY) The Government of India notified the Digital Personal Data Protection Rules, 2025 on 14 November 2025, with phased commencement of different rules and requirements. (MeitY)
The hospital may collect and process data for purposes such as:
Appointment booking
Patient registration
Consultation and treatment
Medical record creation
Billing and receipts
Insurance/TPA processing
Follow-up reminders
Lab/radiology coordination
Legal and regulatory compliance
Quality improvement
Complaint resolution
Patient support communication
Consent-based educational/testimonial use
The hospital will make reasonable efforts to protect patient confidentiality and personal data through administrative, technical and physical safeguards.
By submitting your phone number, email ID, enquiry form, WhatsApp message, appointment request or social media message, you consent to being contacted by Sree Nandaka Advanced Surgery Hospital or its authorised representatives for:
Appointment confirmation
Call-back support
Consultation coordination
Report follow-up
Treatment enquiry
Billing or insurance support
Health camp/update communication
Service-related reminders
Feedback collection
You may opt out of non-essential promotional communications by informing the hospital through official contact channels.
However, service-related communications connected to your appointment, treatment, payment, reports, consent, discharge, follow-up or legal compliance may still be sent where necessary.
For minors, consent must be given by parent/legal guardian, except where law allows otherwise.
The hospital may require guardian details, identity verification and consent before consultation, procedure, admission, investigation or data processing for a minor.
The DPDP Rules 2025 include requirements around processing children’s personal data, including verifiable parental consent obligations in the applicable phased framework. (MeitY)
The hospital may share necessary information with authorised parties only where required for treatment, operations, law or patient-authorised purposes.
This may include:
Treating doctors
Nurses and clinical staff
Diagnostic labs
Imaging centres
Pharmacies
Anaesthesia team
Referral doctors
Insurance companies
TPAs
Payment processors
IT service providers
Website/CRM vendors
Legal advisors
Government/regulatory authorities
NABH/accreditation/quality audit teams, where applicable
Only necessary data will be shared, subject to confidentiality, consent, lawful purpose and applicable safeguards.
This website may use cookies, analytics tools, pixels or similar technologies to:
Improve website performance
Understand visitor behaviour
Measure marketing performance
Improve content and user experience
Support appointment enquiry functionality
Monitor website security
Third-party tools such as Google, Meta or other analytics/advertising platforms may collect technical data according to their respective policies.
Users may control cookies through browser settings. Blocking cookies may affect website functionality.
The website may contain links to third-party websites, social media pages, maps, videos, payment gateways, insurance portals, review platforms or external content.
The hospital is not responsible for:
Third-party website accuracy
Privacy practices
Security
Content
Availability
Advertisements
Payment errors
External platform policies
Any loss caused by third-party services
Users should review third-party terms and privacy policies before using those services.
The hospital may maintain presence on social media platforms for educational and communication purposes.
Users must not post:
Abusive content
Defamatory statements
False allegations
Private medical information of another person
Threats
Spam
Hate speech
Illegal content
Misleading medical claims
Unauthorised photos/videos from hospital premises
The hospital may hide, delete, moderate, report or respond to comments/messages where necessary.
Medical advice will not be provided through public comments. Patients should contact the hospital directly for appointment or consultation.
Users agree not to:
Misuse website forms
Submit false information
Hack, damage or overload the website
Copy or scrape content
Upload malware
Impersonate another person
Violate patient privacy
Misrepresent hospital content
Use website content for illegal or unethical purpose
Use the hospital name/logo without permission
Make fraudulent appointment or payment claims
The hospital may restrict access, block communication, initiate legal action or report misuse to authorities where required.
All website content, branding, logo, design, layout, written material, videos, graphics, photographs, icons, service descriptions, blog content and other creative material belong to Sree Nandaka Advanced Surgery Hospital or its authorised licensors/vendors unless otherwise stated.
Unauthorised use is strictly prohibited.
No right, title or licence is granted to users except limited personal access to view the website.
The name “Sree Nandaka”, hospital logo, doctor images, service marks, campaign creatives, website design, slogans and brand elements must not be used by any person, competitor, agency, directory, platform, publisher or third party without prior written permission.
Misuse of hospital identity, false listing, fake profile, misleading review page, unauthorised advertisement or impersonation may result in legal action.
To the maximum extent permitted by law, Sree Nandaka Advanced Surgery Hospital, its doctors, staff, management, website developers, marketing partners and affiliates shall not be liable for any direct, indirect, incidental, consequential or special loss arising from:
Use or inability to use the website
Reliance on website content without consultation
Delay in online response
Appointment rescheduling
Third-party platform failure
Technical errors
Incorrect information submitted by user
Self-diagnosis or self-medication
Internet/network failure
Unauthorised access beyond reasonable control
Misuse of website content
External links or third-party tools
This limitation does not exclude liability that cannot be excluded under applicable Indian law.
Nothing in these Terms is intended to limit genuine patient rights, legal remedies, professional duties, ethical obligations, emergency care obligations, informed consent requirements, consumer rights, or statutory responsibilities applicable to healthcare providers.
Medical negligence, deficiency of service, billing disputes, consent disputes, privacy complaints or professional conduct matters will be addressed according to applicable law, hospital grievance policy, medical council rules, consumer law and court/authority directions.
Patients may raise concerns regarding appointment, billing, staff behaviour, medical records, privacy, communication, consent, service quality or other hospital-related matters through official contact channels.
Grievance Contact: Name: [Insert Grievance Officer/Patient Relations Officer Name] Phone: [Insert Number] Email: [Insert Email] Address: Sree Nandaka Advanced Surgery Hospital, Plot No. 770, Jayabheri Park, Behind BigBazar, Kompally, Hyderabad, Telangana 500014.
The hospital will make reasonable efforts to acknowledge and resolve grievances within a reasonable time, depending on the nature and seriousness of the complaint.
For medical emergencies, grievance channels should not be used as emergency response channels.
Patients may be asked to provide feedback after consultation, admission, procedure, discharge or follow-up.
Feedback may be used for:
Service improvement
Staff training
Quality audits
Patient experience improvement
Complaint prevention
NABH-oriented quality systems
Internal review
Patient identity will be protected as per privacy policy and consent requirements.
Patients and visitors must follow hospital safety, hygiene and infection prevention instructions, including:
Hand hygiene
Mask use, where required
Restricted entry areas
Visitor limitations
Biomedical waste safety
OT/ICU rules
Isolation precautions, where applicable
Staff instructions during procedures/admission
Failure to follow safety instructions may affect patient care and hospital operations.
NABH standards include Infection Prevention and Control and Patient Safety and Quality Improvement as key hospital accreditation areas. (NABH)
Inside hospital premises, visitors and patients must not:
Record photos/videos without permission
Disturb patient privacy
Enter restricted areas
Damage property
Threaten or abuse staff
Bring weapons, alcohol, illegal substances or hazardous items
Smoke or consume tobacco in prohibited areas
Interfere with medical care
Create nuisance or public disorder
Hospital management may ask any person violating safety or conduct rules to leave the premises and may take legal action if required.
Patient photographs, surgery images, videos, testimonials, case studies, reviews or success stories may be used only with appropriate consent wherever identifiable information is involved.
Patients may withdraw consent for future promotional use by contacting the hospital. However, withdrawal may not affect content already lawfully used, printed, published or processed before withdrawal, subject to applicable law and platform limitations.
The hospital may use anonymised or de-identified clinical data for quality improvement, audits, education, training, statistical analysis, accreditation preparation or research-related purposes, subject to applicable ethical, legal and institutional requirements.
Identifiable patient information will not be publicly disclosed without consent unless required by law.
The hospital may disclose patient or user information where required by:
Court order
Police/legal authority
Government department
Public health authority
Medical council
Insurance investigation
Statutory audit
NABH/accreditation audit
Legal defence
Mandatory reporting requirement
Such disclosure will be limited to what is necessary and legally required.
The hospital shall not be liable for delay, cancellation, inability to provide service, website downtime or operational disruption caused by events beyond reasonable control, including:
Natural disasters
Fire
Flood
Pandemic/epidemic
Government restrictions
Strike
Power failure
Internet failure
Cyberattack
Medical emergencies
Equipment breakdown
Public disorder
Transport disruption
War or civil disturbance
Any other unavoidable event
Sree Nandaka Advanced Surgery Hospital may update or modify these Terms & Conditions at any time.
Updated terms will be posted on this website with a revised “Last Updated” date.
Continued use of the website after updates means you accept the revised Terms.
If any part of these Terms is found invalid, illegal or unenforceable by a competent authority, the remaining parts will continue to remain valid and enforceable.
These Terms & Conditions shall be governed by the laws of India.
Subject to applicable statutory rights and dispute resolution forums, courts and competent authorities at Hyderabad, Telangana, India shall have jurisdiction over disputes arising from this website or these Terms.
For website-related queries, appointment support, privacy requests, patient support or grievance communication, contact:
Sree Nandaka Advanced Surgery Hospital Plot No. 770, Jayabheri Park, Behind BigBazar, Kompally, Hyderabad, Telangana 500014, India.
Phone: +91 9000861000 Email: sreenandaka@gmail.com Website: www.sreenandaka.com
Recommended Website Compliance Additions
Terms & Conditions tho paatu website footer lo separate pages compulsory ga maintain cheyyadam better:
Privacy Policy — DPDP Act/Rules oriented
Medical Disclaimer
Patient Rights & Responsibilities
Refund & Cancellation Policy
Grievance Redressal Policy
Consent & Teleconsultation Disclaimer, if teleconsultation is offered
Cookie Policy, if tracking/ads/analytics use chestunnaru
NABH-friendly ga website lo visible ga add cheyyalsina items:
Hospital full address
Contact number
Working hours
Emergency limitation notice
Patient rights and responsibilities
Grievance officer/contact
Privacy/data protection notice
Medical disclaimer
“Results may vary” note near testimonials
No guaranteed cure wording
Clear appointment disclaimer
Billing/refund/insurance guidance
Medical records request process
Best legal-safe footer line:
“Website content is for patient education only and does not replace consultation with a qualified medical practitioner. In emergencies, please visit the nearest emergency department immediately. Treatment outcomes may vary from person to person.”